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mihosakai1024
Level 1

how do i import chart of account from one company file to another?

i have just created new account for my another company with 2016 QB Pro.  I am trying to copy chart of account, vendor, customer info, so on by using file / utilities / import  / lists to IIF files (that I have exported from the other account).  I keep getting error "Line 28 imported account has a duplicated account number and cant import"  first of all I don't know where line 28 is.. I have assigned account number like 11200. 11221 so on.. but I don't know where line 28 refers to..  I checked my account code there is no duplications...   please advise me what I missed..

Please help me

1 Comment
Catherine_B
QuickBooks Team

how do i import chart of account from one company file to another?

Hi there, mihosakai1024

 

I recommend getting in touch with our phone support agents to give you further instructions about the process. They can look into your account and identify which line 28 of the IIF file that caused the error. 

 

Here's how to reach out to them: 

  1. Go to the Help menu, and select QuickBooks Desktop Help (F1). 
  2. From the Have a Question? dialog box, click Contact us at the bottom left. 
  3. A window would open and choose the Features: Reports, Invoices, etc. link. 
  4. Scroll down to the page and Get Phone Number or Start a Message

I'd be glad to help you if you have further questions.

 

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