Hello there, DCafiero. I recognize the need to have your business's website added to your QuickBooks Online company information.
The error you encountered is a generic message typically caused by a communication break between your web browser and the QuickBooks servers. When it occurs specifically in the Company Info section, it is almost always due to browser cache issues, incorrect URL formatting, or exceeded character limits.
Since you're unable to add the website to your company details, try refreshing your browser, then signing out and back in to your QBO account. If the issue persists, access the program through an incognito or private window. This mode prevents your browser from using stored cache and cookies, which often resolves temporary glitches.
Alternatively, you may want to use a different compatible browser to ensure optimal performance.
Once done, try adding the business website to your company details. The program should be able to recognize and store it as data in your company file.
We encourage you to leave a comment below if you have other questions about QuickBooks. Feel free to click the Reply button below.
