Hi de22,
I know that knowing who'll receive the transactions you'll send is very important to ensure that the email is sent to the right recipient. I'm happy to guide you to check this out.
The email addresses that will receive the email are the ones listed in the customer's profile.
- Click on Customers and choose Customer Center.
- Double-click a particular customer.
- See the email address in the Address info section.
When a customer has email addresses in its profile, the system will no longer ask for a recipient email address when you send sales transactions. In fact, this hides the field where you can enter the recipient's email. We're unable to change this setup, so you'll want to be selective of the emails you put in their profiles.
On the other hand, you can also check about emailing sales forms, invoices, and statements in QuickBooks Desktop. It contains details about changing the default email, saving your transaction as PDF, and ways to send forms (transactions).
Let me know if you have other questions about sending transactions in QuickBooks. Take care and have a good day!