Hi there, sydrostudio. Since you're being charged an additional amount when filing your taxes, I recommend reaching out to our QuickBooks Self-Employed Live Support team for assistance. They can review your account internally and allow you to file your taxes as part of your existing plan.
To get started, click the Help (?) icon. Then, select the Contact Us button and follow the prompts. You can choose to request a callback or start a live chat with an expert. For support hours, check this article: How to Get Help with QuickBooks.
If you have any further concerns or need assistance, feel free to let us know, and we'll be happy to help.
