Welcome to the Community, jclayton.
I'd be happy to help you with importing your data from QuickBooks Pro 2016 to QuickBooks for Mac 2019.
Round Tripping is a process where you need to convert your QuickBooks Desktop for Windows file to a QuickBooks Desktop for Mac file or vice versa.
Here's how:
- Open the company file in QuickBooks for Windows.
- Select File > Utilities > Copy Company File for QuickBooks for Mac.
- Save the file.
- Transfer the file (now appended with the .MAC.QBB extension) to the Mac computer.
- Open QuickBooks for Mac.
- Select File > Restore > From a Disk.
You can check this recommended article for more details: Convert a QuickBooks Mac file to QuickBooks Windows and back again.
If you'd like to go through this over the phone, you can call our dedicated team who will be happy to assist you. Our contact details can be found here along with our opening hours:
- Go to: https://help.quickbooks.intuit.com/en_US/contact.
- Choose your QuickBooks Product.
- Select your QuickBooks version.
- On the Contact Us page, click a topic.
- Click on the Get Phone Number button to see the support number.
Feel free to get back to me if there's anything else you need. Happy Holidays!