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loyolahomesolutions
Level 1

Is the system down? I can’t access my dashboard. With/without WiFi

 
1 Comment 1
Rusimyhr
QuickBooks Team

Is the system down? I can’t access my dashboard. With/without WiFi

Dealing with unexpected access issues is never ideal, Loyola. I'm here to help you troubleshoot this quickly.

 

Our system shows no official outages have been reported for QuickBooks in your area. You can check the QuickBooks Status page any time to confirm our service is running smoothly.

 

In the meantime, we can start by logging out of your QuickBooks Online account and then logging back in. A quick refresh like this often resolves temporary access or connectivity issues.

 

You can also open your QBO account in a supported browser or use incognito mode. You can use these shortcuts to open incognito mode:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

Also, could you let us know if you’re seeing any specific error messages or notifications when accessing your dashboard? Any details you provide will help us identify the root cause and find the best solution for you. 

 

Don't hesitate to reach out, as we are here 24/7 to assist you further.

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