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glConley
Level 1

Parent company Billing address

Is there a way to make it so the billing address is the same as the parent company, and lists their name while the shipping address says the sub customers name and address. I know it's usually the company your editing's name that will show up in both boxes even if the addresses are different.

1 Comment 1
jamespaul
QuickBooks Team

Parent company Billing address

Hello, glConley.

 

I have a way on how to handle the shipping and billing addresses for your parent and sub-customers. I'll show throw in a short overview on how they work. 

 

The billing and shipping address of the parent and sub-customers work independently. So when you select the parent company or customer, the sales form will auto-populate their own addresses. 

 

One way to get around this is to manually edit the Shipping to and the Billing address boxes on an invoice or a sales receipt. This won't affect the existing address details in their own customer profile. 

 

shippingtoedit1.PNG

 

However this would've been easier if there was an option to change how the addresses work for parent and sub-customers. Our engineers might add this feature in the future. In the meantime, I'd suggest reading our program updates in our QuickBooks Blog

 

Ready to make a sale or want to manage your income transactions? Please check out our articles here for guides and tutorials. 

 

Happy to provide assistance again with your tasks in QuickBooks Online. Just post here and I'll get back to you as soon as possible. 

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