Please bring back the ability to add line breaks in Invoice descriptions on the Quickbooks Mobile App. I need to organize notes for my customers, but now everything runs

I hear you, Tim. There could be interruptions caused by corrupted cache files, which is why you're unable to add description line breaks within invoices. A quick troubleshooting can help resolve this.

For iOS users:  

1. Open your Settings, then tap General.
2. Tap iPhone Storage and find the QuickBooks Online app.
3. Tap Offload App.  

For Android users:  

1. Go to the Home menu or tap the three dots in the upper right corner.
2. Tap Settings, then choose Refresh Data.
3. Tap Yes to confirm.    

After that, restart your device and consider adding line breaks in an invoice again. If that doesn’t work, uninstall and reinstall the app for a clean setup.

If you're using a computer, you can use an incognito window or another supported browser to check if it’s a browser-related issue.

For further assistance, I recommend reaching out to our Live Support Team. They can securely access your account and determine the root cause of the issue.

This thread will remain if you have other questions. We'll be around to help.