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GD Wholesale
Level 1

QB POS multi item scan to automatically update qty

Our in store customers frequently come up to our check out counter with a cart full of mixed items. I would like to pull out the items and scan them in any order and have the quantities automatically update instead of each scanned item being entered as a new individual line. 

 

Is there some way to have this done? It is absolutely a must have, as we cannot spend time pre-sorting their items before beginning to scan them. 

 

Thank you.

1 Comment
AlcaeusF
Moderator

QB POS multi item scan to automatically update qty

Thank you for posting here in the Community, @GD Wholesale.

 

Let me provide some clarification about scanning items in any order.

 

When scanning products using Point of Sale, the system defaults to adding a separate line if you enter them separately. To check if it's possible to configure the setup specific to scanning, I suggest contacting our Point of Sale Customer Care.

 

One of them will be able to take over and provide confirmation about the feature. Here's how you can reach them:

 

  1. Go to: https://quickbooks.intuit.com/learn-support/en-us/open-programs/contact-support/00/433872.
  2. Scroll down and click QuickBooks Point of Sale.
  3. Fill in the necessary information to get in touch with support.

Additionally, I recommend the following resource which contains information about barcodes and how scanners interpret it, as well as some information about customer order:

 

Please let me know if there is anything else I can do to help by clicking the Reply button below. Have a great weekend ahead.

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