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Community Contributor *

Quickbooks Messenger

Some attorneys want a log of our QuickBooks messenger conversations.  I cannot find anything like that.  Is there a way to get that information? 

1 Comment
QuickBooks Team

Re: Quickbooks Messenger

I hope you're doing good today, Tommy62.


For now, the admin user is unable to view the log of conversations between users. Although, I suggest reaching out to our customer care support. They might provide you with other ways of getting this information.


Here's how:

  1. Click Help in QuickBooks.
  2. Go to QuickBooks Desktop Help.
  3. In the Have a Question? window, click Contact us.
  4. Enter a brief detail of your concern, then click Continue.
  5. Select either Message an Agent or Talk to a Specialist.

I'd also like to provide this reference about enabling and using QuickBooks Messenger


Feel free to post in the Community if you have other concerns.