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RenaMDesmond
Level 1

quickbooks online export data

I have processed a data export from QBO so that I can switch a company from online to desktop version.  I received an email from Intuit stating to login to the company file and in the tasks/to do section I would see the file to download. 

Its not there, where would I locate this data file to download?

1 Comment
Joesem M
QuickBooks Team

quickbooks online export data

You can see the data from the Task List in the Dashboard, @RenaMDesmond.

However, if you're unable to see it, let's access your QBO account using a different or a private browser.

 

There are times that the browser is full of frequently accessed page resources, thus causing some unusual responses. To use a private browser, here's how:

 

  • Press Ctrl Shift (Google Chrome).
  • Ctrl Shift (Firefox or Internet Explorer).
  • Control Option (Safari).

 

Once logged in, go back to the Dashboard to double-check. If it shows, return to your default browser and perform a clear cache

 

Also, you can still export the file without using the task option. Let me guide you how:

 

  1. In QuickBooks Online, go to the Gear⚙ icon and select Export Data.
  2. Enter your reason for exporting and select Continue.
  3. In the Moving to QuickBooks Desktop section, select Learn more.
  4. In the Download company data section, select Learn more.
  5. Select Get started. On the Exporting from QuickBooks Online page, select Continue to download.
  6. In QuickBooks Desktop, make sure you're on the No Company Open screen. If you have a company open, go to File and select Close company.
  7. Back in QuickBooks Online, select Download. In the Save your company file window, select a location to save the file. Pick a place other than your Windows Desktop.
  8. When the download finishes, select Convert Now.
  9. In the Create a new QuickBooks file window, give the file a name and select a location to save it in. Pick a place on your local computer and not a network or external drive.
  10. After the export is done, select Finished.

 

 For more details about the steps, I've shared above, you can check out these articles:

 

 

Once done with the conversion process, please take note of the data lists that can be exported from QBO. This way, you'll know how QBDT manages your data: Limitations when you convert from QuickBooks Online to QuickBooks Desktop.

 

Since you're going to using QuickBooks Desktop soon, I recommend visiting this article about QuickBooks Desktop user guides. You can also slide on over to our tutorials page to learn more about QBDT with videos and much more!

 

Please know that you're always welcome to comment below if you have other concerns or follow-up inquiries about exporting data. I'm just around to help. Take care.

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