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Level 1

My tab key is not working in quickbooks. This is new. What could cause that?

I normally tab through QuickBooks. That function has suddenly stopped working. What could cause this? There is an audible ding when I strike the key but nothing happens.

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Level 12

Re: My tab key is not working in quickbooks. This is new. What could cause that?

Check you Preferences>General. Uncheck Pressing Enter Moves Between Fields (if it is checked)

 

I cannot presently find the preference specific to Tab that I was sure used to exist. Program updates to QB have been known to change one's preferences without asking.

Level 1

Re: My tab key is not working in quickbooks. This is new. What could cause that?

I JUST started having the same issue -- right after a QB update.  Can't find any preference that relates to this.  Is it a glitch in the new update?  This is urgent!

Moderator

Re: My tab key is not working in quickbooks. This is new. What could cause that?

Let's perform a troubleshooting step to fix this issue, PamPitt.

 

This helps us fix some errors inside your company file. Please follow these steps:

 

  1. Restart your computer to close unnecessary programs that can interfere the application.
  2. Back up your QuickBooks company file.
  3. On your computer, select the Start menu.
  4. Enter Control Panel.
  5. Select Programs and Features, then select Uninstall a program.
  6. Select QuickBooks, and choose Uninstall/Change.
  7. Select Continue, then Next.
  8. Click Repair, and then Next.
  9. Once the repair is complete, select Finish.

 

Afterward, download the latest QuickBooks release and the latest payroll tax table.

 

Please let me know how this step works on your end.

Anonymous
Not applicable

Re: My tab key is not working in quickbooks. This is new. What could cause that?

@john-pero 

RE: Check you Preferences>General. Uncheck Pressing Enter Moves Between Fields (if it is checked) ... I cannot presently find the preference specific to Tab that I was sure used to exist.

 

I think that you found it.  There's one setting that I know of, which toggles the "move to next field" action between the Tab and Enter key.

New Member

Re: My tab key is not working in quickbooks. This is new. What could cause that?

Neither my tab or enter will move me to next field.  This is urgent that it is fixed.  I'm sure it came with the last update as it was fine 2 days ago

 

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