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Level 1

Using MC40 to manage inventory in Enterprise 2018

I want to use the MC40 in the warehouse to check inventory, print price labels, etc.  I only find pick list and purchase orders in the mobile application 

7 Comments
Anonymous
Not applicable

Re: Using MC40 to manage inventory in Enterprise 2018

Thanks for posting here in the Community, @Hwlambert.

 

You can link a commercially available MC40  to your QuickBooks Desktop company file and you can  purchase it through this link: Set up and use of my warehouse mobile barcode scanner.

 

This article will also guide you on how to prepare and link the device to your company file.

 

As always, you can contact our customer care for further assistance in setting up your MC40. Here's how to get their contact information:

 

1.    Go to: https://help.quickbooks.intuit.com/en_US/contact.
2.    Choose your QuickBooks Product.
3.    Select your QuickBooks Version.
4.    On the Contact Us page, click a topic.
5.    Click on the Get Phone Number button to see the support number.

 

 

Visit us again if you have other questions. Wishing you the best for your business.

 

 

 

Anonymous
Not applicable

Re: Using MC40 to manage inventory in Enterprise 2018

 
Highlighted
Level 1

Re: Using MC40 to manage inventory in Enterprise 2018

the MC40 has issues with passing Interleaved 2 of 5 (ITF) format for barcodes to the quickbooks warehouse manager app

Moderator

Re: Using MC40 to manage inventory in Enterprise 2018

Thanks for looping in, industrialcontrols12.

I'm here to lend a hand and share with you some information about MC40 format for barcode in QuickBooks Desktop.

 

QuickBooks Desktop has a specific format for the barcode. To better isolate this issue, you may want to check what are the acceptable barcode formats that QuickBooks will recognize.

 

 

To resolve this, you must do the following:

 

  • Change the existing barcodes into a format that the Barcode Wizard can recognize.
  • Make sure the existing barcodes are located in a field that is listed in the Barcode Wizard dropdown field list (ex., "Copy barcodes from the Item Name field, " "Copy barcodes from Custom Field XXXXXX," etc.)

You can either:

 

  • Edit the original item and give it a new barcode number.
  • Give the new item a barcode number different from the original.

To change the barcode number:

 

  1. From the Lists menu, go to Item List.
  2. In the Item List, highlight the item you need to change the bar code for.
  3. Right-click the item and choose Edit Item.
  4. Change the barcode in the "Barcode Number" field then select OK.

This article can give you detailed information about barcode scanning: Use barcode scanning.

 

For additional help, feel free to reach out to our QuickBooks Desktop Support. You can get our most updated contact number here:

 

  1. Within your QuickBooks Desktop, click Help at the top menu bar.
  2. Click Contact us.
  3. In order to route you to the correct support expert, we need to know what type of question you have. Give a brief description of your issue and click Continue.
  4. We’ll provide you a few options. You choose which one is best for you.

Also, you may find this article helpful: Troubleshoot Warehouse Manager App for QuickBooks Desktop Enterprise.

 

You can always get back to me if you need more help with managing your inventory in QuickBooks Desktop. Have a nice day.

Level 1

Re: Using MC40 to manage inventory in Enterprise 2018

Your response is not helpful. The items we purchase come bar coded in Interleaved 2 of 5 (ITF) format from the manufacturer.

 

To do what you are suggesting, implies, as each item arrives, we read each ITF barcoded item by eyesight, then print our own bar code label with a barcode that QB understands, then apply the label, then scan them in with the MC40. 

 

If we're going to do all of that, what's the point in barcoding.

 

And, BTW, none of  the articles in the community are useful in diagnosing this problem. My team and I have 80+ hours in attempting to solve this issue with an MC40 attempting to read an ITF into QB, and at these point, we are the definitive experts on the MC40, QB Warehouse Manager, DataWedge, and alternative TWAINs.

 

Thanks for trying, though.

QuickBooks Team

Re: Using MC40 to manage inventory in Enterprise 2018

Thanks for getting back to this thread, industrialcontrols12.

 

I'm here to guide you to the right support so you can get the help you need.  

 

This isn't the kind of service we want you to experience. Part of our job is to provide excellent customer service in a manner that your experience is marked as outstanding. I also appreciate the information you've shared and the effort you've done on resolving this issue. Since the problem persist, I encourage you to contact our QuickBooks Desktop Support Team. They have additional tools to pull up your account and investigate this further. 

 

Here's how you can contact our technical support:

  1. Select QuickBooks Desktop Help from the Help menu.
  2. You can also press F1 on your keyboard to bring up the same Help Panel. 
  3. In order to route you to the correct support expert, we need to know what type of question you have.
  4. Click Continue.
  5. We’ll provide you a few options. You choose which one is best for you.

Please know that you're always welcome to post if you have any other questions. Have a good one. 

Anonymous
Not applicable

Re: Using MC40 to manage inventory in Enterprise 2018

According to Gerald B. ITF (Interleaved 2 of 5) is not supported by Quickbooks even though it is extremely common in warehousing

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