The details and screenshots are very clear, swiftlet.
Currently, we have received reports about unable to reconcile their accounts. Our engineers are already working to fix this issue. I'd recommend contacting our QuickBooks Customer Care Team to add your profile to the list of affected users.
1. Go to this link: https://help.quickbooks.intuit.com/en_US/contactus.
2. Select the correct product and region in the upper-right corner of the page.
3. Go to the first section and select Running Your Business in QuickBooks.
4. Select Business Insights & Accounting.
5. Go to the second section and click the Get Phone Number button.
I'd appreciate your patience as we work on this.