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Level 1

reconcile bank account help

I have been using QuickBooks for many years, suddenly my qb can't reconcile my bank account any more.  The expense were not deducted but added to the difference.  Any idea?

 

 

qb0.png qb1.png qb2.png

 

 

2 Comments
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Moderator

reconcile bank account help

The details and screenshots are very clear, swiftlet.

 

Currently, we have received reports about unable to reconcile their accounts. Our engineers are already working to fix this issue. I'd recommend contacting our QuickBooks Customer Care Team to add your profile to the list of affected users.

 

1. Go to this link: https://help.quickbooks.intuit.com/en_US/contactus.

2. Select the correct product and region in the upper-right corner of the page.

3. Go to the first section and select Running Your Business in QuickBooks.

4. Select Business Insights & Accounting.

5. Go to the second section and click the Get Phone Number button.

 

I'd appreciate your patience as we work on this.

 

Highlighted
Level 1

reconcile bank account help

Please let me know if you have a solution to this problem. Support doesn't have any idea how to fix this!

 

Thanks.

Shirley Matz

[removed]

[email address removed]

QB Pro and Online Pro Advisor

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