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Level 2


Since the Square is linked to Quickbooks Online and the entries are automatic from invoice, payment and deposit. In this case, we made an invoice and paid thru Square, but since it doubles the entries. Shall I manually delete the Square entries or  is there any other way to disconnect the entries of Square?



Hello there, Nelia.


Let me guide you on how to handle double entries in QuickBooks Online (QBO).


Yes, you can delete the square entries to avoid duplicates in QBO. Below are the steps on how to do it:

  1. Go to the gear icon.
  2. Select Chart of Accounts.
  3. Locate the appropriate account for the transaction.
  4. From the Action column, select Account history.
  5. Select the journal entry and select Delete.
  6. Select Yes to confirm.

You can check out this article to learn more abut deleting journal entry in QuickBooks: Reverse or delete a journal entry.


I'll be here to help you out if you have any other concerns with QuickBooks. Have a great rest of your day.

Level 2


Hi Charies,


Thank you for your help.

In this case , I have to do this every time we have a transaction in Square. 

I cant disconnect the Square apps since it will affect my bank feed, am I right?




QuickBooks Team


Hi Nelia,


Disconnecting the Square app won't affect your bank feeds. However, it won't sync your Square sales transactions including Square fees, tips, refunds, and more. Let me share with you some ways on how to avoid duplicate entries.


To prevent duplicate transactions, please do not do any of the following:

  • Run multiple integration methods, at the same time, to import information from Square.
  • "Add" your bank feed transactions for your Square account instead of "Match" them.
  • Import transactions by using different methods of connecting to QuickBooks for dates that have already been imported.
  • Invoke different methods of connecting QuickBooks to Square at the same time.
  • Pull transactions for overlapping dates.

Feel free to read this article about sync with Square FAQ's: Sync with Square Hub.


You might also want to visit our page for future reference: Apps.


Reach out to us anytime if you have additional questions.

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