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kjssdca
Level 3

Unable to advance closing date password year to 2020

We have been ready to close our accounts for 2020. When we go in and set 12/31/2020 for the closing date password, which was previously set to 12/31/2019, and SAVE - the date keeps reverting back to 12/31/19 and won't allow us to set for 2020. We are on Quickbooks Enterprise 2020 version on Windows 10 and logged in as single-user. Any ideas anyone?

Solved
Best answer February 08, 2021

Best Answers
SarahannC
Moderator

Unable to advance closing date password year to 2020

Hello there, kjssdca.

 

You should be able to set the closing date for the year 2020. We can run the verify rebuild to fix data-related issues on a company file. The steps below will guide you through the process.

 

  1. Go to the File menu.
  2. Select Utilities.
  3. Click Verify Data then select OK to close all windows.
  4. Then, go back to the File menu.
  5. Select Rebuild Data under Utilities.
  6. QuickBooks will ask to make a backup before rebuilding your company file, select OK.
  7. Once the rebuild is done, click OK.
    n.PNG

 

You can always get additional information at this link when closing your book. Also, you can check which Windows 10 version works best for QuickBooks Desktop. It helps you ensure your computer is compatible with QBDT. 

 

I'm always here whenever you need help with QuickBooks Desktop. Stay safe and have a good one!

View solution in original post

2 Comments
SarahannC
Moderator

Unable to advance closing date password year to 2020

Hello there, kjssdca.

 

You should be able to set the closing date for the year 2020. We can run the verify rebuild to fix data-related issues on a company file. The steps below will guide you through the process.

 

  1. Go to the File menu.
  2. Select Utilities.
  3. Click Verify Data then select OK to close all windows.
  4. Then, go back to the File menu.
  5. Select Rebuild Data under Utilities.
  6. QuickBooks will ask to make a backup before rebuilding your company file, select OK.
  7. Once the rebuild is done, click OK.
    n.PNG

 

You can always get additional information at this link when closing your book. Also, you can check which Windows 10 version works best for QuickBooks Desktop. It helps you ensure your computer is compatible with QBDT. 

 

I'm always here whenever you need help with QuickBooks Desktop. Stay safe and have a good one!

View solution in original post

kjssdca
Level 3

Unable to advance closing date password year to 2020

Yes the Verify/Rebuild worked, thank you.

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