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Level 1

User Email


Please Find the attachment file while i am creating new user it ask form Email address i dont want to insert the email address of user how to disable this option and what is the benefit of this 

QuickBooks Team

User Email

Hi there, @imran786.


Allow me to share some details about adding a user in QuickBooks Desktop.


The email address field when adding a user is to let the invited person to be informed from QuickBooks that he or she was added as a user in your company. That email contains an invitation. If they accept it, you will successfully add them. If not, it will not be possible.


To know more about managing your added users, you may check out this article: QuickBooks Desktop Users and Restrictions.


Feel free to visit our Help Articles for QuickBooks Desktop in case you need some related articles for your future tasks.


Don't hesitate to tag my name in the comment section if you need further assistance while working in QuickBooks. I’m here to help and make sure you’re taken care of. Take care.

Level 1

User Email

i want to Disable the mention option


User Email

Hi @imran786,


I appreciate you for taking the time to post here in the Community. I can provide some clarification about adding a user in QuickBooks Desktop.


There are specific roles that will require the user's email address to create and link an Intuit account. These include Accountant, External Accountant, Finance, Full Access, Payroll Manager, Payroll Processor, and View Only roles.


Currently, the option or keystroke to disable the field is unavailable. The only way to successfully add the user is to include the email address.


I appreciate your input on this feature. As we assess this, I suggest you visit our New Features section (Help > New Features) within QuickBooks to stay updated with all the changes that are being made.


For more information, as well as how to manage your users and their roles in QuickBooks, I recommend the following article: Create and manage roles in QuickBooks Desktop.


Drop me a comment below if you have any other questions. I'll be more than happy to help. Wishing you a good one.

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