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Why are my employees' Social Security Numbers (SSNs) masked?

To ensure the privacy of your company and employees' personal information and to comply with states that regulate the usage and disclosure of individual SSNs, we now mask the first five digits of your employees' SSN in employee/payroll reports.

Here are some common questions about masking SSNs:

How will my employees' SSNs display in reports?

The first five digits of the SSN will be replaced with asterisks. For example, an SSN that would have been previously displayed as 987 65 4321 will now display as *** ** 4321.

Will the employee SSN still display/print on federal and state agency forms?

Yes. We'll continue to display the full SSN on any federal or state forms that require it. For example, the employee's full SSN will be displayed in Box A on federal Form W-2 (Wage and Tax Statement).

I've always used employee/payroll reports to get a list of SSNs for my employees. What do I do now?

We understand that many small businesses are adopting paperless offices and are storing employee information online. Though you may have used Intuit Online Payroll or QuickBooks Online Payroll to collect and store SSN information for all of your employees, we recommend that you use the employee W-4 or I-9 form as your permanent record of SSNs. We apologize for any inconvenience this may cause.

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