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studio209
Level 1

A direct deposit was sent to the wrong account. I need to reclaim it and resend to the correct account. How do you do that?

 
1 Comment 1
ZackE
QuickBooks Team

A direct deposit was sent to the wrong account. I need to reclaim it and resend to the correct account. How do you do that?

Hello there, studio209.

When a direct deposit is sent to the wrong account, you'll need contact the financial institution that it was sent to and work with them to recover the funds.

Here's a helpful article about these types of situations and how to resolve them in the future:
https://quickbooks.intuit.com/learn-support/en-us/employee-direct-deposit/employee-did-not-receive-d...
I'll be here to help if you have any questions.

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