cancel
Showing results for 
Search instead for 
Did you mean: 
sales196
Level 1

After changing hourly rate, the employee home address no longer on pay stub.

 
2 Comments 2
sales196
Level 1

After changing hourly rate, the employee home address no longer on pay stub.

Forgot to mention it is QB payroll online that issue is happening.  

katherinejoyceO
QuickBooks Team

After changing hourly rate, the employee home address no longer on pay stub.

Hello there, @sales196

 

Welcome to the Community. Thanks for clarifying the version of QuickBooks you're using. 

 

At the moment, we have an on-going investigation about incorrect or no address on employees' pay stubs under INV-49074. Our engineers are still looking for an immediate fix on the issue. 

 

For now, I'd recommend you contact our Customer Care team so your company will be added to the list of affected users. All updates about the status of the issue will be communicated through email. 

 

For future reference, read through this article: Invite employees to see pay stubs and W-2s online. It helps you learn about how to set-up, and invite your employees to view and print their paystubs and W-2's online. 

 

We're always around here if you need help with anything else. Take care. 

 

Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us