Let's troubleshoot your browser to ensure your vacation pay appears under the employee name in the Time Off section, @bolecoinc. I'll provide step-by-step instructions below to guide you through the process.
To begin with, you'll want to check that the vacation pay has been entered correctly into the employee's account. Make sure to check both the dates and amounts for accuracy. Review the company's time-off policies to verify that the employee is entitled to vacation pay and has been allocated appropriately.
If everything appears to be in order, I recommend accessing your company file using a private browsing window to prevent potential interruptions caused by corrupted cache files. Browser-related issues can sometimes impact QuickBooks' performance. To troubleshoot, log into your account using a different browser or switch to incognito mode:
- Google Chrome: Press Ctrl + Shift + N
- Firefox: Press Ctrl + Shift + P
- Safari: Press Command + Shift + N
- Edge: Press Ctrl + Shift + N
If everything functions correctly in private mode and the vacation pay appears under the employee's name in the Time Off section, you should clear your browser's cache and history. Alternatively, using a different supported browser will resolve the issue.
If you'd like to check your payroll data in the future, we can run some payroll reports within QuickBooks. Check these articles if you'd like to know more:
Furthermore, Explore QuickBooks Payroll if you're interested in improving payroll processing. Time-tracking features and faster direct deposits can be game-changers for your business.
I'm here to help again if you have more questions about managing your employees or payroll. Do you have concerns about your entries? Let me know and I'll assist you in the future.
