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faramanfarm
Level 1

After subscribing to Quickbooks Online, I am not able to access payroll. What should I do?

 
1 Comment 1
JaneD
Moderator

After subscribing to Quickbooks Online, I am not able to access payroll. What should I do?

Hi there, faramanfarm.

 

Thanks for joining the Community. I'm here to make sure you're able to access payroll.

 

If you're only subscribed to QuickBooks Online (QBO), you'll want to enable payroll by following these steps:

  1. Go to Employees.
  2. Select Set up payroll.
  3. Review and select features and choose your payroll product.
  4. Click on Turn On Payroll Now.
  5. In the pop-up window, click on Get started with payroll.
  6. Enter the information of your business and employees to set up payroll account. 

For you visual reference, I've attached some screenshots below.

 

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You can also check out this article for further guidance: Payroll tutorial: Turn on and set up payroll.

 

This should point you in the right direction. Let me know if you're referring to something else. I'll be around to help. Have a great day.

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