Yes, you're right, gumemgli. The mismatch of information is the reason behind the error. I'll lay out the details to clarify the issue you've encountered.
The SSN and account details are needed for direct deposit in QuickBooks Online (QBO) Payroll. If you're the principal officer based in China and using one of your management team's account information who has a U.S. Visa and SSN, this is the cause of the error prompt due to the mismatch of details. The owner or authorized signer on the payroll bank account and authorization forms should provide the necessary information to set up payroll direct deposit.
In addition, I am sharing this link with you, which offers guidance on how to set up and effectively manage direct deposit for your employees in payroll: Set up direct deposit for employees.
Additionally, you can run a payroll reports to get a closer look of your business finances in QBO.
Please know that the Comments section below is the best place to ask questions or raise any other payroll concerns you may have. I'll be here to assist you right away, gumemgli.
