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Anyone else having trouble accessing W2s using assisted payroll

 
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Anyone else having trouble accessing W2s using assisted payroll

Hello there, pammy314,

 

What error did you encounter when trying to preview W-2? You can follow these steps below to try again:

  1. Click Employees on the menu.
  2. Select Payroll Center.
  3. Select the File Forms tab.
  4. Select the View/Print Forms & W-2s button located in the bottom right of the window.
  5. Enter your payroll PIN.
  6. In the Payroll Tax Center home window, click the Preview W-2 Information tab.
  7. Select the Preview All Employee W-2s button.

If you're still unable to view it, I recommend contacting our Assisted Payroll support. They have the tools to check your account and provide the information.

 

Here's how:

  1. Click Help on the menu.
  2. Select QuickBooks Desktop Help or press F1 on your keyboard.
  3. Click Contact us.

Don't hesitate to post in the Community if you have other concerns.

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