To assist you better with missing paychecks for your employees, I highly suggest contacting our Live Support Expert, @dawn109. They are equipped with the right tools to resolve this matter. Let me route you to them.
To begin with, I genuinely appreciate your efforts in using the Paycheck list to check if the paycheck exists. Once you're successfully connected to our Live Support, you can share this information with them.
To get connected to our Live Support team, please follow these steps:
- Visit this article: Contact Us.
- Choose your product, then click Continue.
- Follow the on-screen instructions and provide all necessary information to proceed.
You can find information about their support hours in this article: Get help with QuickBooks products and services.
I'll leave this article for you that outlines how to run various payroll reports to gain insights into your business and employee information: Run payroll reports.
Let me know in the comments below if you have follow-up questions while working with the paycheck of your employee. We're always here to lend you a hand whenever you need it.