I know that this hasn't been easy for you and your employees, robert-lewis and Andrewcpa1.
We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.
Currently, we have a high contact volume both via phone and chat. Please bear with us and know that our representatives will be happy to help you once they reach you.
We know how critical each paycheck is to your team. This is, even more, the case in our current environment.
Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.
