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jack45
Level 1

As we are preparing our weekly payroll, no taxes are being deducted. Is our payroll active?

 
2 Comments
tcam
Level 1

As we are preparing our weekly payroll, no taxes are being deducted. Is our payroll active?

I am having the same issue!  I went to process my payroll and no deductions were taken out, for the employees or the company!

LucasMicromatis
Moderator

As we are preparing our weekly payroll, no taxes are being deducted. Is our payroll active?

Hi @jack45 and tcam,

 

Sorry to hear you ran into this issue.  With Desktop Payroll, this can sometimes happen if the tax table is not up-to-date.  Let's start out by downloading the latest tax table.  Here's an article on how to do that:

 

Get the latest payroll tax table update

 

If that doesn't solve the issue, I would recommend contacting payroll support so they can look into the issue and see what's going on.  This article will provide you with the various support option, based on the payroll product you use:

 

Contact payroll support

 

I hope that helps!

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