Hello there, meltonbarb.
I see that you've already made up your mind and we're sorry to see you go.
Before you start cancelling your payroll subscription, you'll need to complete the following final payroll tasks:
- Complete and process your final payroll.
- Print or export necessary payroll reports.
Once done, I recommend contacting our support team to check for your payroll subscription to make sure there are no pending transactions.
Here's how:
- Sign in to your QuickBooks Online account.
- Go to Help.
- Click on Contact Us.
- Enter the description of your concern, then select Let's talk.
- Choose a way to connect to our support team:
- Chat - chat with them.
- Get a callback - get a priority callback.
I've also included this article for more information on canceling your QuickBooks Payroll subscription.
You can also check out this link just incase you decide to reactivate your subscription.
Post your concerns or click the reply button for any follow-up questions about payroll. I'll be here to help. Have a great week!
