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Join nowHi there, @jann.
Let's work together and get this resolved.
I'm going to be explaining the differences between Boxes 1 and 2 for the W2 forms below.
Box 1:
Box 16:
If you would like to learn more about how QuickBooks populates these boxes on the IRS Form, I'm providing a link below with some additional information:
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This suggests the fringe benefit is not or was not set up as taxable for state withholding.
In turn this may or may not be correct. If not, then you can fix this by entering a liability adjustment for each impacted employee to increase the taxable wages for the state withholding item, by the amount of the fringe benefit.
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