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Since its tax season this is a PROBLEM! The button goes to the internet address but never loads. The site is down or not entered right in the coding. Is this a known issue?
update***3/3/2020-*** It looks like they have fixed the issue now.
Hello there, SWHVACman.
Let's go ahead and try updating QuickBooks Desktop. Here's the link to help you through the process: Update QuickBooks Desktop to the latest release.
If the issue still exist after updating the software, I suggestcontacting QBDT Care Team to perform a screen sharing and identify what is the root cause of the issue.
Let me know if you need further assistance by clicking the Reply button. I'll back you up. Take care.