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mary45
Level 1

Can I adjust payroll liabilities in QuickBooks Online?

 
3 Comments 3
MadelynC
QuickBooks Team

Can I adjust payroll liabilities in QuickBooks Online?

Hi there, @mary45.

 

When it comes to payroll liabilities adjustments, we advise our customers to reach out to our Phone Care Support team. They have tools that can check the account further and can easily verify the wrong information.

 

You can follow these steps below:

 

  1. Go to Help (?) at the top right.
  2. Select Contact Us.
  3. Enter the "payroll liability adjustment" in the field, then hit Let’s talk.
  4. Choose to Get a callback.

 

You can visit this link if you need some information about payroll in QuickBooks: Help articles.

 

Please know that you're always welcome to post if you have any other concerns. The Community Team will always here to help.

mary45
Level 1

Can I adjust payroll liabilities in QuickBooks Online?

I have contacted support three times so far and they have not been able to help.  If I wanted to do this in QuickBooks Desktop, it would have taken me 10 minutes tops.  So far I have spent at least 8 hours trying to find a solution.  It is very disappointing.  I would not recommend QuickBooks Online to anyone.

LucasMicromatis
Moderator

Can I adjust payroll liabilities in QuickBooks Online?

Hi @mary45,

 

Sorry to hear you haven't been able to get help with your issue so far.  I've been doing some digging and adjusting payroll liabilities in QuickBooks Online.  What kinds of adjustments are you trying to make to the payroll liabilities?  Maybe with some more context I can try to find a workaround for you.

 

thanks,

Lucas 

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