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Hi there, mouermichael1.
Thank you for visiting the QuickBooks Community. Let me share some details on how deposit works in QuickBooks. Then, to ensure you can update the customer's payment.
If the amount you're editing is still in the Undeposited funds and you're trying to edit the cost on the Bank deposit page, this isn't currently possible in QuickBooks Online. You'll have to open the payment and change the amount to the correct one.
Here's how:
However, if the amount has been deposited to a specific account, I recommend deleting the deposit on the Bank register page. Please follow the steps below.
Once done, you can now go to the Receive payment page. Then, follow the instruction shared above on how to edit the amount on the Receive payment page and the deposit again.
Lastly, you may refer to this article to see steps on how to reconcile your accounts so they always match your bank and credit card statements: Reconcile an account in QuickBooks Online.
Drop me a comment below if you have any other questions. I'll be more than happy to help. Wishing you a good one.
Hi there, mouermichael1.
Thank you for visiting the QuickBooks Community. Let me share some details on how deposit works in QuickBooks. Then, to ensure you can update the customer's payment.
If the amount you're editing is still in the Undeposited funds and you're trying to edit the cost on the Bank deposit page, this isn't currently possible in QuickBooks Online. You'll have to open the payment and change the amount to the correct one.
Here's how:
However, if the amount has been deposited to a specific account, I recommend deleting the deposit on the Bank register page. Please follow the steps below.
Once done, you can now go to the Receive payment page. Then, follow the instruction shared above on how to edit the amount on the Receive payment page and the deposit again.
Lastly, you may refer to this article to see steps on how to reconcile your accounts so they always match your bank and credit card statements: Reconcile an account in QuickBooks Online.
Drop me a comment below if you have any other questions. I'll be more than happy to help. Wishing you a good one.
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