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lindalpb7
Level 1

Can I correct payroll error in last quarter?

I didn't post a payroll check in October
2 Comments 2
Maybelle_S
QuickBooks Team

Can I correct payroll error in last quarter?

Thanks for joining us here in the Community for your payroll concern, @lindalpb7.

 

Regarding making corrections on your paycheck in QuickBooks Online, you'll need to contact our Customer Care Team. They have the tools to make the modifications for you since the paycheck has been processed. It is to ensure that your books are accurate.

 

The best way to reach our support team is to sign in to your account, select the Help icon on the top right, and then Contact Us at the bottom of the panel.

 

Please see the steps and snips below for your reference:

 

1. Click on Help at the top menu bar.

2. Hit on the Contact Us button.

3. Enter a brief description of the issue in the What can we help you with? box.

4. Press on Let's talk.

5. Select on Get a callback.

6. Key in your contact details, then tap on Confirm my call.

 

To add up, you can always visit this link to learn more about editing an unprocessed paycheck in the system, in case you need it in the future: Edit a payroll paycheck.

 

Please update me on how the call goes or if you have any other concerns. I'm always here to lend a helping hand. Have a nice day!

Maybelle_S
QuickBooks Team

Can I correct payroll error in last quarter?

Hi, @lindalpb7.

Hope you’re doing great. I wanted to see how everything is going about correcting your payroll for the last quarter you had yesterday. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

Looking forward to your reply. Have a pleasant day ahead!

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