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sargent-lock-yah
Level 1

Can I fix a payroll mistake in my register?

How do I fix a duplicate payroll mistake in my bank register and payroll records?
1 Comment 1
Ryan_M
QuickBooks Team

Can I fix a payroll mistake in my register?

Hi @sargent-lock-yah,

 

Yes, that's possible in QuickBooks Online (QBO). 

 

For duplicate paychecks, you can either void or delete them. I suggest you attempt to delete a paycheck first, then void it if the first option is unavailable. 

 

Here's how:

 

  1. Go to the Payroll tab.
  2. Select Employees.
  3. Under Run Payroll, select Paycheck list.
  4. Choose the paycheck(s) you want to remove, then hit Delete.
  5. Tap Yes.

If this option is unavailable, then I suggest you contact our Technical Support team for further assistance. 

 

As for duplicate transactions in your bank register, you can exclude them to resolve duplicates. Open this article for the steps: Exclude a bank transaction from your expenses in QuickBooks Online.

 

I'll share this related article with you as well: Void or cancel contractor payments. It has the steps on how you can manage contractor payments you have in QBO. 

 

I'll be around in case you have other concerns. Post them below, and I'll take care of it. 

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