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fortelawncare
Level 2

Can I fix my payroll account to automatically pay city OPT?

 
Solved
Best answer May 08, 2020

Best Answers
Anna S
QuickBooks Team

Can I fix my payroll account to automatically pay city OPT?

Hi there, @fortelawncare.

 

I hope you're having a good day so far. With QuickBooks Online Payroll, the option to automatically pay city OPT isn't available. This means you'll have to pay the Occupational Privilege Tax manually and record it yourself. However, I can see that this feature would be helpful for you and other users, so I'm going to submit feedback to our Development team personally. The function can then be considered for updates in the future.

 

Feel free to comment below if you have any other questions or concerns. I'm always here to help.

View solution in original post

MadelynC
Moderator

Can I fix my payroll account to automatically pay city OPT?

Let me route you to the right support, @fortelawncare.


Since you’re unable to see these options on your end, I’m here to help you reach our QuickBooks full-service payroll support team.


They can guide you further with the steps and help you resolved your concern. Here’s how:

 

  1. Select Help at the top right of QuickBooks.
  2. Click Contact Us.
  3. Enter your brief concern, and hit Let’s talk.
  4. Choose either Start messaging or Get a callback.


In case you need additional information about setting up payroll, manage employees, pay taxes, and file tax forms using QuickBooks Online Payroll Full Service. You can check this list of articles: QuickBooks Online Payroll Full Service Hub.


You can always count on me if you have any other concerns. Take care.

View solution in original post

5 Comments 5
Anna S
QuickBooks Team

Can I fix my payroll account to automatically pay city OPT?

Hi there, @fortelawncare.

 

I hope you're having a good day so far. With QuickBooks Online Payroll, the option to automatically pay city OPT isn't available. This means you'll have to pay the Occupational Privilege Tax manually and record it yourself. However, I can see that this feature would be helpful for you and other users, so I'm going to submit feedback to our Development team personally. The function can then be considered for updates in the future.

 

Feel free to comment below if you have any other questions or concerns. I'm always here to help.

fortelawncare
Level 2

Can I fix my payroll account to automatically pay city OPT?

The message below is what I am referring to. I get this message under workers>overview. 

 

"You are required to pay and file CO Aurora OPT for December by 01/31/2020
We are unable to pay and file on your behalf because the agency has advised you have not yet registered and therefore do not have a valid account ID."

 

How do I fix this? I have registered. How do I let Quickbooks Online know about this?

Jovychris_A
Moderator

Can I fix my payroll account to automatically pay city OPT?

Thanks for your prompt response, @fortelawncare.

 

To fix this, make sure to set up (add) the employee's information by adding the worker on the Employees tab in the Workers menu first. You can then review and add the ID needed in the Payroll Settings.

 

Let me show you how:

  1. Go to Workers and then select Employees.
  2. Click Add an employee to add the CO employee.
  3. Provide the necessary details especially the tax information on the third and fifth (Payroll Tax Setup and Compliance) sections of the employee's personal details.
    3.PNG

  4. Hit Done.

 

Once done, you can now go to the Payroll Settings and then select the Tax Setup tab.

 

Let me show you how:

  1. Click the Gear icon on the top right.
  2. Select Payroll Settings.
  3. Go to the Tax Setup tab and then select Colorado.
    2.PNG

  4. Review and add the ID needed.
  5. Once done, hit OK.
    1.PNG

 

Well done! You've updated the CO state tax setup.

 

I'll add this article as your reference in setting up local Colorado tax in QuickBooks Online Payroll (QBOP): Colorado Tax Compliance.

 

You can always tag me (@Jovychris_A) through this post if you need further assistance. I'll keep my notifications open. Stay safe and healthy!

fortelawncare
Level 2

Can I fix my payroll account to automatically pay city OPT?

I tried following the steps:

  1. Click the Gear icon on the top right.
  2. Select Payroll Settings.
  3. Go to the Tax Setup tab and then select Colorado

I don't have these menu options for Step 3. 

 

I am using Quickbooks online full service payroll.

MadelynC
Moderator

Can I fix my payroll account to automatically pay city OPT?

Let me route you to the right support, @fortelawncare.


Since you’re unable to see these options on your end, I’m here to help you reach our QuickBooks full-service payroll support team.


They can guide you further with the steps and help you resolved your concern. Here’s how:

 

  1. Select Help at the top right of QuickBooks.
  2. Click Contact Us.
  3. Enter your brief concern, and hit Let’s talk.
  4. Choose either Start messaging or Get a callback.


In case you need additional information about setting up payroll, manage employees, pay taxes, and file tax forms using QuickBooks Online Payroll Full Service. You can check this list of articles: QuickBooks Online Payroll Full Service Hub.


You can always count on me if you have any other concerns. Take care.

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