Thanks for reaching us, @bwwiggins.
We have updated a better way of contacting support. You can check our support hours so you can contact us at a time convenient to you.
Since you’d like to reach out to our Chat Support team to fix your concern, let me guide you through the steps.
Here’s how:
- You simply press F1.
- Enter contact support in the search field.
- Select Contact us at the bottom part.
- In the box/field, enter Payroll Tax.
- Click Start a Message.
I also added a link in case you need more tips and related articles in the future: QuickBooks Community help website.
Please know I'm always around to help with any concerns you might have. Take care.