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I have Desktop basic payroll and want to use the Workers Comp tracking, but the section is grayed out when I go to edit user preferences.
The worker's compensation feature is only available in QuickBooks Desktop Payroll Enhanced. You'll want to subscribe to our payroll service to access this feature. Let me show you how.
In your QuickBooks Desktop (QBDT):
You can also refer to this link in the QuickBooks Desktop Payroll section for more detailed steps.
Also, you might want to check this article that provides complete details in case you want to learn how to create a paycheck for your employee's: How do I create a paycheck for an employee?
Let me know in the comment section if you have other concerns or questions. I'll be around to help. Take care and stay safe!