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jane-seattle
Level 1

Can i include inactive employees in a payroll report?

I just recently converted from Intuit Online Payroll to Quickbook Online Payroll. I noticed inactive/terminated employees are missing from the payroll details and payroll summary reports from the previous periods . Is this a setup issue? Can someone please help? Thanks.
Solved
Best answer June 03, 2021

Best Answers
Catherine_B
QuickBooks Team

Can i include inactive employees in a payroll report?

Hello there, jane-seattle.

 

I can share information on how to include inactive employees on the payroll report. 

 

It depends on the payroll report you're trying to run. If you're pulling up the Payroll details report, you can follow these steps: 

 

  1. Go to Reports
  2. In the search field, you can enter and click Payroll details.
  3. At the upper-right, click Customize.
  4. Under the Who to include section, select All employees
  5. Click Run report.

For more details on the payroll reports available in the system on how to customize it, you can click on the articles below: 

 

Keep me posted if you have other questions and the report you're trying to run so I can help you customize it. Take care!

View solution in original post

4 Comments 4
Catherine_B
QuickBooks Team

Can i include inactive employees in a payroll report?

Hello there, jane-seattle.

 

I can share information on how to include inactive employees on the payroll report. 

 

It depends on the payroll report you're trying to run. If you're pulling up the Payroll details report, you can follow these steps: 

 

  1. Go to Reports
  2. In the search field, you can enter and click Payroll details.
  3. At the upper-right, click Customize.
  4. Under the Who to include section, select All employees
  5. Click Run report.

For more details on the payroll reports available in the system on how to customize it, you can click on the articles below: 

 

Keep me posted if you have other questions and the report you're trying to run so I can help you customize it. Take care!

View solution in original post

jane-seattle
Level 1

Can i include inactive employees in a payroll report?

It worked! Your instructions were very clear and I really appreciated your help.  Thank you Catherine B!

JLW10
Level 3

Can i include inactive employees in a payroll report?

Why is the default to hide employees who are currently inactive (yet received payroll during the period included in the reports)? This feature is misleading to my clients who can't clearly see how much their payroll was during a period unless they go in and modify reports.  It seems like the default should be to include all employees who were paid (not just some employees). 

MirriamM
Moderator

Can i include inactive employees in a payroll report?

Hello there, JLW10. Thanks for joining the thread and voicing out your concern.

 

When running the payroll details report, it defaults to show all the paychecks you've created, including the amount, taxes, and deductions. Thus, even if the employee is inactive as long as there is a paycheck created on the date range set up on the report, it'll show.

 

I can see how the feature you're looking for would benefit and empower your business. Since it's currently not an option, I encourage you to submit feedback to our Product Development Team. They look through submitted feedback for future updates and use those suggestions to develop changes for the product. You may also want to visit our QuickBooks Blog. And be the first one to know about any updates that you'll find beneficial for your business. The QuickBooks Blog is our way of letting you know the latest features released and what the product team is working on. They update the site every time new information is available. 

 

If there's anything else you need help with, let me know by adding a comment. I'm more than happy to assist you. Have a great day!

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