Hi there, zachtanner.
Thank you for visiting the QuickBooks Community. I'll be sharing details on how banking entries work in QuickBooks. Then, ensure you'll be able to correct their information so your bank data stays accurate.
The downloaded data in QuickBooks Online is dependent on what your bank shares with us and how they're posted online. You have the option to change the category of the imported entries to ensure they're correct. That said, I suggest going to the Banking page so you can locate the payroll transaction from there and change it to the correct expense.
Here's how:
Once done, you'll have the option to split the entry or add them in QuickBooks Online. You can open this article to see the detailed steps on how to perform the process: Categorize and match online bank transactions in QuickBooks Online.
After that, I'm also adding this article so you'll be able to view the informaiton on how you can reconcile your accounts so they always match your bank and credit card statements: Reconcile an account in QuickBooks Online.
I'm just one click away if you need a hand running your business in QBO or any additional concern about banking transactions. I'll be here to ensure your success. Take care always.
Hi ChristieAnn,
Thank you so much for offering help. I've been using QBO for five years. I'm very familiar with basic transactions, reconciling and even some advanced editing. I only have to do advanced stuff one in a great while, so I need a little help.
I've never seen this before. This one payroll transaction from the bank feed is editable and is tentatively categorized as 'Uncategorized Expense'. Payroll transactions from the bank feed have historically been categorized as 'Paycheck' or 'Tax Payment', and they're always un-editable. That's normal of course, clicking on 'edit' just shows the tax info, or check stub. It really sounds like a duplicate situation. I'm happy just making it 'excluded' in the banking page. I have reconciled that bank account already, so if I make it excluded, I just want to make sure that action won't cause problems.
Is that just a duplicate?
Hello zachtanne!
Thanks for the reply. Allow me to further assist you with the downloaded bank transactions.
Please note that all downloaded bank transactions are editable. However, it could be that you created a bank rule which makes them automatically categorized. You'll want to review them to ensure that the downloaded transactions are categorized correctly.
Also, excluding downloaded bank transactions won't cause any issues. You are simply removing the transactions that you don't want to be added to your register. As long you're able to reconcile your accounts correctly, then everything must be fine.
Here's the article to learn more on how to reconcile and fix any related errors: Learn the reconcile workflow in QuickBooks.
Don't hesitate to post again if you have more questions about banking. I'm looking forward to assisting you again.
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