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Connect with and learn from others in the QuickBooks Community.
Join nowThanks for reaching out to the Community, barbeeshawn5.
QuickBooks is only a portal when processing payments transactions. That's why we're unable to take money from our customers.
Since there’s an overdrawn in your bank, I recommend contacting our Merchant Services Team. One of our specialists will gather personal data to open your account.
From there, they’ll review why this happened. Then, walk you through the process of how to resolve the issue. Check out this guide to get the complete contact details: Contact Payments Support.
For future reference, these links provide an overview of payment holds, ways to prevent them, and deposit schedule for funds.
Don’t hesitate to reach out to me if you need help with QuickBooks. I’ll be glad to assist further. Have a good one.
I’m here to make sure this issue is taken care of for you, barbeeshawn5.
Did you already contact our Merchant Services Team about the fees and to check why this happened? This way, I can provide further assistance to help straighten out the issue.
Please know the Community has your back. I’m also here to lend a helping hand. Have a great day ahead.
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