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HOW DO I PRINT W2C
Level 1

Can someone call me on my issues with the e-file W2's problem? My phone number is xxx-xxx-xxxx and client name is ADVANCED INSTRUMENTS HEARING SERVICES

 
1 Comment
john-pero
Community Champion

Can someone call me on my issues with the e-file W2's problem? My phone number is xxx-xxx-xxxx and client name is ADVANCED INSTRUMENTS HEARING SERVICES

You are asking this on a peer user community site. We do not work for Intuit. Even those that do (moderators, team members, etc) do not have access to any account information but additionally are not authorized to make individual calls. There is a separate support group for that and other than staying on hold you can request a call. 

 

Intuit will only initiate contact if you requested a call back from our Support about a specific issue in QuickBooks.  

 

Here's how to request a callback:

  1. Sign in to your QuickBooks Online company.
  2. Click the Help icon in the upper right of the screen.
  3. Select Contact US on the pop-up. 
  4. Enter what you're needing assistance with in the How can we help? field and choose Continue
  5. Click Get a callback.
  6. Enter your contact information.
  7. Select Call me.

After that, just wait to be contacted by a member of the support team

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