Hello, rrhone.
I'll ensure you'll be able to edit your employee in QuickBooks Online Advanced.
As I've checked, we haven't received any reports from other users similar to your concern. You may have experienced some browser-related issues that's why nothing happens when you tried to edit your employee. I'll share some troubleshooting steps to fix this.
Let's start by accessing your account using an incognito window. This mode prevents cache stored on your computer, perfect for resolving some browser issues. Use any of these keyboard shortcuts depending on the browser you used:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Safari: Command + Shift + N
If it works, you can clear the cache to delete the history or log files so you can start with a clean slate. Alternatively, you can use different supported browsers to further isolate.
For your reference, you can review this article for more details on how to edit employees' information: Edit or change employee info in payroll.
In addition, QuickBooks Online provides several payroll reports that you can use to access information about your company and employees. I've added this resource for more information: Run payroll reports.
If you need further assistance with editing your employee's information, please let me know. I'm always here to help you.
