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Ramapoiron
Level 1
posted
‎January 24, 2019 07:29 AM
last updated ‎January 24, 2019 7:33 AM

Can't sign in to ViewMyPaycheck Account

I am the payroll issuer at our company

I turned on the Cloud services and send info. to QB

now i'm trying to sign in at ViewMyPaycheck Account and see  if it really works and paychecks/W2 are available to employees,

but at the window to enter SS # and last net paycheck i get the mess. again and again that there is no such SS or check.

what did i wrong?

Thanks

see snap shop attached

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1 Comment 1
Angelyn_T
QuickBooks Team
QuickBooks Team
‎January 24, 2019 09:22 AM

Can't sign in to ViewMyPaycheck Account

Hello there, @Ramapoiron.

 

I appreciate you letting us know the steps you've already tried to resolve the issue with your ViewMyPaycheck account. I'm here to help make sure that you're able to view your paystubs online.

 

Since this error requires account verification, I encourage you to contact our Payroll Support Team via chat. They have the tools to check why you are getting this error and unlock your ViewMyPaycheck account. 

 

For the support's contact information:

  1. Go to: https://community.intuit.com/articles/1767611-viewmypaycheck-quickbooks-desktop-for-windows-faqs.
  2. Click the live chat link under Contact us.

You can also check this article for more information understanding the basics of ViewMyPaycheck: Set up ViewMyPaycheck for your QuickBooks Desktop for Windows company.

 

Stay in touch if you have any other concerns about ViewMyPaycheck. I'm always here to help!

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