Can't submit W-2s electronically

Let me help you submit W2 electronically, @ddroundrock.

We can fix something on your employee’s W-2 depends on your payroll service and if the W-2s have already been filed or not. 

If you're using Payroll Core and QuickBooks Online Full Service, you’ll need to contact us to request a correction.

Here's how:

1. Sign in to your account.
2. Go to the Help menu and click Contact us.
3. Enter your concern and select Let's talk. 
4. Select Get a callback from the next available expert.
5. Fill in the necessary information and click Confirm call.

If you find the mistake before you file your W-2s:

You don’t need to create or file a W-2c form. You can just take these steps:

1. Fix the issue in your product.
2. File your W-2 forms as you normally would.

For more information, feel free to check out this article: Fix an incorrect W-2.

You'll want to know what information is reported on your employee’s W-2. You may consider reading this article: Reports and info about W-2 and W-3 forms

Please leave a comment down below if you have other concerns. I'll be happy to help you out. Have a great Friday.