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Can you tell me what "your payment token expires in 12 days" means..????

On first logging into POS a pop up appears stating "Your payments account token expires in 12 days" (counts down day by day, started at 35 days). Not sure what we need to do to address this...???

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Best answer 09-09-2019

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Frequent Explorer **

Hi, To shed some light with your inquiry, Payments Token...

Hi,

To shed some light with your inquiry, Payments Token is a new security feature that Quickbooks Merchant Services has implemented. The pop-up message that you are seeing there is a reminder that your payments token is about to expire and you would need to refresh it to keep your account secure. This happens by the way every six months and will remind you about one month (or 30 days) before the token expires.

To refresh your payments token:

On the pop-up message, you may click Refresh which will ask you to sign in to your merchant account. Once you have completed this task, this message will not appear again until it is time yo refresh your payments token again.

Note: This is to be done on every workstation where you process/accept credit card payments.

For more info; check out this community article : https://community.intuit.com/articles/1764936



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1 Comment
Frequent Explorer **

Hi, To shed some light with your inquiry, Payments Token...

Hi,

To shed some light with your inquiry, Payments Token is a new security feature that Quickbooks Merchant Services has implemented. The pop-up message that you are seeing there is a reminder that your payments token is about to expire and you would need to refresh it to keep your account secure. This happens by the way every six months and will remind you about one month (or 30 days) before the token expires.

To refresh your payments token:

On the pop-up message, you may click Refresh which will ask you to sign in to your merchant account. Once you have completed this task, this message will not appear again until it is time yo refresh your payments token again.

Note: This is to be done on every workstation where you process/accept credit card payments.

For more info; check out this community article : https://community.intuit.com/articles/1764936



View solution in original post

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