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Bankers_18
Level 1

Can you turn off the automatic fill in the bill payment reference number field?

The bill payment reference number always pre populates with what QB Online assumes is the next check number. I can edit the field to make the reference number what I need it to be but can I somehow turn it off so that this field does not auto populate? I would rather it be blank so that I do not forget to change it.

6 Comments
Emily M
QuickBooks Team

Can you turn off the automatic fill in the bill payment reference number field?

Hi, @Bankers_18.

 

It’s my priority that we get these automatic bill payments reference numbers turned off. It could be that your Custom Transaction Number is turned on. 

 

Let me guide you in how to turn it off:

 

  1. Go to the + New icon and choose Account and Settings.
  2. Pick the Sales tab.
  3. Then click anywhere within the Sales Form Content. Uncheck the box next to Custom Transaction Numbers.
  4. Push Save.
  5. Locate Done.

 

That’s all there is to it.

 

Let me know if you have other questions.

Bankers_18
Level 1

Can you turn off the automatic fill in the bill payment reference number field?

I turned off the custom transaction numbers as you suggested and the Bill Payment reference number still comes in pre populated when I go to make a bill payment.

 

Is there anything else I can try adjusting.

JamesDuanT
Moderator

Can you turn off the automatic fill in the bill payment reference number field?

Hello Banker_18,

 

This is a system designed feature where QuickBooks automatically assigns a check or reference number when paying bills. We can stop it by marking the Print later box in the Bill Payment window. This will be the default set up if you go to + New > Pay bills.

 

However, you still need to manually mark the Print later box if you open the bill and click Make payment.

 

Other than that, we won't be able to turn it off. I'll share this idea to our Product Development Team. They'll put it into consideration for product updates. You can also visit the QuickBooks Blog to see what's new to the program.

 

Your ideas would help us improve the program to suit your business needs. Have a great day!

tyhinc
Level 1

Can you turn off the automatic fill in the bill payment reference number field?

Hi James,

 

Could you advise if there is a method to turn OFF the auto check# fill when entering new checks in the bank account register - in Quickbooks v14?

 

Thank you.

 

Ty

tyhinc
Level 1

Can you turn off the automatic fill in the bill payment reference number field?

Hi James,

 

Could you advise if there is a method to turn OFF the auto check# fill when entering new checks in the bank account register - in Quickbooks v14?

 

Thank you.

 

Ty

Jovychris_A
QuickBooks Team

Can you turn off the automatic fill in the bill payment reference number field?

Thanks for posting to the Community, @tyhinc.

 

Yes, there's a method to turn off or have the option to enter the numbering field is to uncheck the Print Later box in the Write Checks window.
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The future check that you'll create will follow from the first number you entered.

 

If you modify the check number, the next check will automatically follow it. 

 

I'll add this article as your reference on how to write regular checks and memorize checks in QuickBooks: create, modify, and print checks.

 

You can always tag me if you need further assistance. I'll keep my notifications open. Have a good one!

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