I cancelled my payroll subscription last month and was just charged again for the subscription. Do I need to call my credit card company and have them refuse future charges from Intuit, or do you think someone there can actually handle this for me?
Hello @Cancel it already,
There are a few reasons why your payroll subscription has been reactivated. Let me provide them to you and help you from there.
Updating your payment method triggers the reactivation of your subscription.
You can log in to your account through CAMPS to cancel your payroll subscription. Or you can cancel it within QuickBooks. Here's how:
Also, I suggest contacting our QuickBooks Desktop Payroll Support regarding the charges. This way, they can check your account and the charges made, and help you further.
Here's how you can contact them:
I've attached an article that you may find handy: Manage Your QuickBooks Desktop Products and Subscriptions in CAMPS.
Fill me in if you have other questions about your subscription. I'll be here to assist you.