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BGB Construction
Level 1

cannot create backup due to error at line 4463

Payroll Errors (2017) BGB construction

1 Comment 1
Angelyn_T
QuickBooks Team

cannot create backup due to error at line 4463

Hi there, @BGB Construction.

 

I'm here to help you create a backup in QuickBooks Desktop (QBDT) successfully.

 

Once done verifying and rebuilding the data in QBDT, you may need to delete the duplicate transactions detected. After deleting the duplicate transactions, you can start creating a backup again.

 

If the same thing happens, I suggest contacting our Payroll Support Team to check and investigate this further for you.

 

To contact support:

 

  1. Go to: https://payroll.intuit.com/support/contact/?infosrc=qs&service=16.
  2. Click on select the product you are using under Contact Us.
  3. Select your Payroll Service.
  4. Select Payroll.
  5. Click on View Contact Info.

After following the steps provided above, you should be able to create a backup successfully. As always, feel free to add a post if you have any other QuickBooks concerns, I'll be always here to help you. Have a wonderful day ahead!

 

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