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globetreader569
Level 2

Cannot Pay Tax Payment Electronically

I am attempting to submit a state tax payment for payroll through QB Online, and it is simply stating that "State Payment in unavailable." I am unsure why - I was able to set up the state successfully and I am not being prompted to enter additional information.

1 Comment
RenjolynC
QuickBooks Team

Cannot Pay Tax Payment Electronically

Hi globetreader569,

 

The error comes up if the tax form associated with the tax payment is not yet available. This means paying tax will be unavailable until the form is ready.

 

You can check this article for more information: Blocked Forms for Q4 and Annual 2018 - Current as Of 11/16/2018.

 

If there's anything else you need, please reach out to me. Thanks.

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