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Established Member

Cannot remove FEIN from payroll subscription

Went to remove FEIN from payroll subscription. List came up went to check off the one I want to remove and nothing. Tried it 3 times then QB locks up have to restart. The box I should be able to check off but nothing.

1 Comment
QuickBooks Team

Re: Cannot remove FEIN from payroll subscription

Hey there, patinvenice.


I appreciate all of your effort in trying to remove the FEIN by yourself. Since you're still unable to, I'd like to direct you to the support where you can get further assistance.


I'd love to pull up your account and remove this for you. However, the resources necessary to do this are under the Online Payroll Team. I'd recommend getting in touch with them. Here's how you can contact them:


Contact Intuit Online Payroll Support

  1. Click Help at the top right corner of the screen.
  2. Select Contact us.
  3. You'll be routed to a webpage where you can get their number if you want to call or start a chat session with our specialist.

Keep me posted with the result, I want to make sure this is taken care of. Thanks again for dropping by, I'll be standing by for your response.